Business and Professional Communication in the Global Workplace (平装) 049556740X

What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, International Edition, considers the changes occurring in professional communication today, while also presenting a strong theoretical foundation of organizational communication. Featuring coverage of the most up-to-date skill set available, the book reflects the rapid changes due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide a definitive resource on professional communications. Preface. Unit One: COMMUNICATION FOUNDATIONS. 1. Breakthrough Skills for a Global Workplace. 2. The Evolution of Communication in a Global Workplace. Unit Two: INTERPERSONAL COMMUNICATION. 3. The Power of Verbal and Nonverbal Communication in the Global Workplace. 4. Listening in a Multilingual World. 5. Exploring Interpersonal Communication. Unit Three: CAREER FUNDAMENTALS. 6. Interviewing and Conscious Communication. 7. The Job Search and Conscious Communication. Unit Four: TEAM BUILDING. 8. Information Technology and Identity in a Global Workplace. 9. Communicating in Groups and Teams. Unit Five: PRESENTATIONS AND PERSUASION. 10. Presentation in a Global Workplace. 11. Persuasive Communication in a Global Workplace. Appendix. Glossary.