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《国际商务英语情景口语大全》适用于商务英语专业的学生、职场在职人士以及有志于在公司企业求职发展的非英语专业的大学生。
作者简介
翁凤翔，教育部高校英语专业教学指导分委员会商务英语专业教学协作组专家组成员，中国国际商务英语研究会副理事长，中国外语教学研究会专门用途英语委员会常务理事，上海市学位办MTI教学指导委员会委员，上海海事大学外国语学院MTI教育中心主任，商务英语系主任，国际航运（商务）英语研究所所长，国际商务英语学科带头人。
主要研究方向：商务英语研究，商务翻译学。
兼任过英国伯明翰城市大学商学院客座教授，2002年9月一2003年9月在该大学商学院做访问教授，访问剑桥大学考试委员会，与英国专家研究剑桥商务英语证书（BEC）考试。
2000年6月一8月年应邀参加德国汉诺威世博会，任商务翻译；2010年7月一8月，在英国朴茨茅斯大学做访问教授；2011年8月，赴韩国釜山进行国际航运英语调研；2014年10月到美国旧金山、芝加哥、纽约做国际商务项目调研；兼任一些涉外企业的国际商务顾问及商务英语翻译顾问。
作为总主编主持出版了四套国际商务英语丛书（共25本），共主编出版著作与发表学术论文达50余本／篇。
任《商务外语研究》、《中国ESP研究》学术期刊编委，上海航交所《航运交易公报》英文译审。
主要教授研究生及本科国际商务导论、国际海事法规英语与翻译、国际营销英语等课程。
目录
Unit 1 Applying for a Job／求职应聘／1
Recruitment／招聘／2
Dialogue 1：To Recruit New Members／招聘新员工／2
Dialogue 2：Resignation and Replacement／辞职和招聘替补员工／2
Dialogue 3：Replacement／招聘替补员工／4
Job Interview／应聘面试／8
Dialogue 4：About the Job／工作情况／8
Dialoguc 5：Self—Introduction／自我介绍／8
Dialouue 6：To Talk about Work Experience／关于工作经验／10
Dialogue 7：Accounting Work／会计工作／12
DialogLce 8：Interview for Foreign Exchange Settlement Clerk／面试外汇结算员／12
Offer／录用／18
Dialogue 9：To Talk about the Salary／讨论薪水／18
Dialogue 10：To Talk about Compensation and Benefits／讨论薪酬和福利／18
Unit 2 To Start Work，开始工作／25
To Welcome New Colleagues／欢迎新同事／26
Dialogues 1：To Show a New Staff around／带新员工熟悉公司／26
Telephone Calls／接听电话／28
Dialogue 2：To Redirect a Telephone Call／转接电话／28
Dialogue 3：Telephone Call for Reservations／电话预定／28
Dialogue 4：Telephone Call for Appointment／电话预约／30
Reception／接待客人／30
Dialogue 5：Reception before an Appointment（Ⅰ）／约见前招待客人（1） ／30
Dialogue 6：Reception before an Appointment（Ⅱ）／约见前招待客人（2） ／32
Dialogue 7：To Talk about Work （Overworked and Overstressed）／探讨工作 （工作和压力过大）／34
Dialogue 8：To Talk about Work （Going Overseas on Business）／工作交流（国外出差）／34
Dialogue 9：To Meet Clients／接机／36
Dialogue 10： To Entertain Clients／招待客户／36
Unit 3 Executive Affairs／行政事务／41
To Arrange a Conference／会议安排／42
Dialogue 1：To Make Arrangement for an Annual Conference／安排年度会议／42
Dialoguc 2：To Review Details ofa Meeting／重审会议细节／42
Dialoguc 3：To Talk about Agenda／商讨会议细节／44
Reception／接待来宾／44
Dialogue 4：To Receive Visitors／接待访客／44
Dialogue 5：To Meet a Client／（机场）接客户／46
Dialogue 6：To Entertain a Client／宴请客户／46
Dialogice 7：Recreation／娱乐活动／48
Other Daily Matters／其他日常事务／48
Dialogue 8：To Deal with Express Delivery／处理快递／48
Dialogue 9：To Coordinate with Colleagues／协调工作／50
Dialogue IO：To Buy SmaIIArticles／购置用品／50
Unit 4 Import and Export Department（Ⅰ）／进出口部门（1） ／57
Enquiry／询价／60
Dialoguc 1：Enquiry for Hardware／对硬件进行询价／60
Dialogue 2：Enquiry for Machine Tools／对机床进行询价／62
Dialoguc3：Enquiry for Women's Dress／对女式连衣裙进行询价／62
Offer， Counter Offer， and Acceptance／发盘、还盘和接受／68
Dialoguc 4：Offer for Raincoats／对雨衣进行发盘／68
Dialoguc 5：Counter—offer for Discount／就折扣进行还盘／70
Dialogue 6：Acceptance of Payment Terms／接受付款条件／72
Dialogue 7：Counter Offer for Wholesale Price／对批发价进行还盘／72
Dialogue 8：Acceptance ofa Discount／接受折扣／74
Dialogue 9：Acceptance of a Price and Payment Terms／接受价格和付款条件／74
Unit 5 Import and Export Department（Ⅱ）／进出口部门（2） ／79
Packing／包装／82
Dialogue 1：Packing for Pliers／钳子包装／82
Dialoguc 2：Suggestions for Stronger Packing／建议加固包装／84
Dialoguc 3：Asking for Neutral Packing／要求中性包装／84
Dialogue 4：Packaging for Blouses／衬衫包装／86
Dialogue 5：Packing for Flowers／鲜花包装／88
Payment and Shipment／付款与运输／94
Dialogue 6：Payment by L／C and D／P／信用证和付款交单付款方式／94
Dialogue 7：To Talk about Transshipment／商谈转运事宜／94
Dialogue 8：To Talk about Shipment Options／商谈几种运输方案／96
Insurance／保险／104
Dialoguc 9：Asking for Higher Insurance Amount／要求更高的保险金额／104
Dialogue 10： Insurance for Ceramics／为瓷器投保／104
Dialogue 11： To Talk about Claim Settlement／商讨索赔事宜／106
Unit 6 Payment／支付事宜／113
Dialogue 1：Suggesting Payment by D／P／建议付款方式为付款交单／116
Dialogue 2：Payment by L／C／信用证付款／116
Dialogue 3：Payment by Installment／分期付款／118
Dialogue 4：To Urge the Establishment of the L／C／催开信用证／118
Dialoguc 5：Payment by T／T／电汇付款／120
Dialogue 6：Negotiation on L／C in Euro／协商开具欧元信用证／120
Dialogue 7：Negotiation on Payment in Cash／协商现金付款／122
Dialogue 8：Request for Easier Ways of Payment／请求采用更便捷的支付方式／122
Dialogue 9：Modification of an L／C／修改信用证／124
Dialogue l0： Payment by Time L／C／远期信用证付款／124
Unit 7 Business Negotiation／商务谈判／131
Barter Trade／易货贸易／132
Dialogue 1：How about a Barter Trade？／来笔易货贸易怎么样？／132
Dialogue 2：How to Conduct a Barter Trade？／易货贸易怎么做？／132
Compensation Trade／补偿贸易谈判／134
Dialogue 3：Compensation Trade in China／在中国进行补偿贸易／134
Processing and Assembling Trade／加工与装配贸易谈判／136
Dialogue 4：Looking for a Partner for Processing Trade／寻找加工贸易的合作伙伴／136
Dialoguc 5：Assembling Trade／装配贸易／136
Agency and Commission／商务代理／142
Dialoguc 6：Talks on Sole Agency for Sneakers／商讨运动鞋独家代理权／142
Dialogue 7：Talks on Sole Agency for Wrist Watches／商讨腕表独家代理权／144
Dialoguc 8：To Renew a Sole Agency Agreement／续签独家代理协议／146
Dialogue 9：To Appoint an Agent／任命代理商／148
Dialogue 10： Suggestion on Having an Agent／关于寻找代理商的建议／148
Unit 8 Marketing（Ⅰ），市场部（1） ／153
Market Research＆Market Plan／市场调查／156
Dialogue I：A Market Research on On—Iine Shopping／关于网上购物的市场调查／156
Dialogue 2：How Is Market Research Carried Out？／如何进行市场调查？／156
Dialogue 3：Developing a Market Plan Based on Market Research／基于市场调查制定营销 计划（Ⅰ）／158
Dialogue 4：Developing a Market Plan Based on Market Research／基于市场调查制定营销 计划（Ⅱ）／160
Marketing Campaigns／市场营销／164
Dialogue 5：Advertisement on TV／电视广告／164
Dialogue 6：Advertisement on Intemet／因特网广告／164
Trade Fair／交易会／166
Dialogue 7：Trade Fair on Garments／服装交易会／166
Dialogue 8：Trade Fair on Leather Products，皮革制品交易会／166
Promotion／促销／168
Dialoguc 9：Different PromotionalActivities／各种促销活动／168
Dialoguc l0： Promotional Event on Real Estate／房地产促销活动／168
Unit 9 Marketing（Ⅱ）／市场部（2）／175
E—mails／电子邮件／176
Dialogue I：How to Use an E—mail？／如何使用电子邮件？／176
Dialogue 2：Bulk E—mail／群发邮件／176
E—wallet／电子钱包／178
Dialogue 3：How to Use an E—wallet？／如何使用电子钱包？／178
To Buy Things on Line／网购／180
Diatogue 4：How to Buy Things on Line？／如何进行网购？／180
Dialogue 5：To Buy Tickets Online／网上购票／180
E—shop／网店／182
Dialouue 6：To Set Up a Shop Online／开网店／182
Dialogue 7：Business ofan Online Shop／网店主意／182
Website／做网站／184
Dialogue 8：Requirements of a Good Website／好网站的要求／184
Dialoguc 9：To Make a Website Known／提高网站知名度／186
Dialogue 10： Webpage／网页／186
……
Unit 10 Marketing（Ⅲ）／市场部（3） ／191
Unit 11 Complaints／投诉 ／213
Unit 12 Business Travel（Ⅰ）／商务旅行（1）／237
Unit 13 Business Travel（Ⅱ）／商务旅行（Ⅱ）／265
Unit 14 Run—up to the Year End／临近年终／293
Unit 15 General Manager／公司总经理／315
Unit 16 To Be Listed／公司上市／335
文摘
版权页：
A： Thanks for coming in today.Was it difficult to find？
B： No， it was pretty straight—forward.
A： There are three parts for today's interview.First we'II go over the detailsl of the job， then we'II give you a short test2 and then we'll discuss the test and any other outstanding questions.So， have you seen the job profile？
B： Yes， the agency sent me a copy.
A： Great.Did you have any questions about the job profile？
B： Yes， I did actually.I was just wondering who I would report to and where this position sits in the company.
A： Well， the Marketing Assistant would report to the Marketing Manager， but would have a dotted line to the Director of the Marketing Department and Vice President.
B： What does that mean exactly？
A： It just means that the Director and VP may ask you to assist them if they need，but the Marketing Manager would supervises you.
B： lsee.
A： If you have no further questions， then we'II start the test.Do you have any question？
B： No， I think l'm ready for the test.
《国际商务英语情景口语大全》适用于商务英语专业的学生、职场在职人士以及有志于在公司企业求职发展的非英语专业的大学生。
作者简介
翁凤翔，教育部高校英语专业教学指导分委员会商务英语专业教学协作组专家组成员，中国国际商务英语研究会副理事长，中国外语教学研究会专门用途英语委员会常务理事，上海市学位办MTI教学指导委员会委员，上海海事大学外国语学院MTI教育中心主任，商务英语系主任，国际航运（商务）英语研究所所长，国际商务英语学科带头人。
主要研究方向：商务英语研究，商务翻译学。
兼任过英国伯明翰城市大学商学院客座教授，2002年9月一2003年9月在该大学商学院做访问教授，访问剑桥大学考试委员会，与英国专家研究剑桥商务英语证书（BEC）考试。
2000年6月一8月年应邀参加德国汉诺威世博会，任商务翻译；2010年7月一8月，在英国朴茨茅斯大学做访问教授；2011年8月，赴韩国釜山进行国际航运英语调研；2014年10月到美国旧金山、芝加哥、纽约做国际商务项目调研；兼任一些涉外企业的国际商务顾问及商务英语翻译顾问。
作为总主编主持出版了四套国际商务英语丛书（共25本），共主编出版著作与发表学术论文达50余本／篇。
任《商务外语研究》、《中国ESP研究》学术期刊编委，上海航交所《航运交易公报》英文译审。
主要教授研究生及本科国际商务导论、国际海事法规英语与翻译、国际营销英语等课程。
目录
Unit 1 Applying for a Job／求职应聘／1
Recruitment／招聘／2
Dialogue 1：To Recruit New Members／招聘新员工／2
Dialogue 2：Resignation and Replacement／辞职和招聘替补员工／2
Dialogue 3：Replacement／招聘替补员工／4
Job Interview／应聘面试／8
Dialogue 4：About the Job／工作情况／8
Dialoguc 5：Self—Introduction／自我介绍／8
Dialouue 6：To Talk about Work Experience／关于工作经验／10
Dialogue 7：Accounting Work／会计工作／12
DialogLce 8：Interview for Foreign Exchange Settlement Clerk／面试外汇结算员／12
Offer／录用／18
Dialogue 9：To Talk about the Salary／讨论薪水／18
Dialogue 10：To Talk about Compensation and Benefits／讨论薪酬和福利／18
Unit 2 To Start Work，开始工作／25
To Welcome New Colleagues／欢迎新同事／26
Dialogues 1：To Show a New Staff around／带新员工熟悉公司／26
Telephone Calls／接听电话／28
Dialogue 2：To Redirect a Telephone Call／转接电话／28
Dialogue 3：Telephone Call for Reservations／电话预定／28
Dialogue 4：Telephone Call for Appointment／电话预约／30
Reception／接待客人／30
Dialogue 5：Reception before an Appointment（Ⅰ）／约见前招待客人（1） ／30
Dialogue 6：Reception before an Appointment（Ⅱ）／约见前招待客人（2） ／32
Dialogue 7：To Talk about Work （Overworked and Overstressed）／探讨工作 （工作和压力过大）／34
Dialogue 8：To Talk about Work （Going Overseas on Business）／工作交流（国外出差）／34
Dialogue 9：To Meet Clients／接机／36
Dialogue 10： To Entertain Clients／招待客户／36
Unit 3 Executive Affairs／行政事务／41
To Arrange a Conference／会议安排／42
Dialogue 1：To Make Arrangement for an Annual Conference／安排年度会议／42
Dialoguc 2：To Review Details ofa Meeting／重审会议细节／42
Dialoguc 3：To Talk about Agenda／商讨会议细节／44
Reception／接待来宾／44
Dialogue 4：To Receive Visitors／接待访客／44
Dialogue 5：To Meet a Client／（机场）接客户／46
Dialogue 6：To Entertain a Client／宴请客户／46
Dialogice 7：Recreation／娱乐活动／48
Other Daily Matters／其他日常事务／48
Dialogue 8：To Deal with Express Delivery／处理快递／48
Dialogue 9：To Coordinate with Colleagues／协调工作／50
Dialogue IO：To Buy SmaIIArticles／购置用品／50
Unit 4 Import and Export Department（Ⅰ）／进出口部门（1） ／57
Enquiry／询价／60
Dialoguc 1：Enquiry for Hardware／对硬件进行询价／60
Dialogue 2：Enquiry for Machine Tools／对机床进行询价／62
Dialoguc3：Enquiry for Women's Dress／对女式连衣裙进行询价／62
Offer， Counter Offer， and Acceptance／发盘、还盘和接受／68
Dialoguc 4：Offer for Raincoats／对雨衣进行发盘／68
Dialoguc 5：Counter—offer for Discount／就折扣进行还盘／70
Dialogue 6：Acceptance of Payment Terms／接受付款条件／72
Dialogue 7：Counter Offer for Wholesale Price／对批发价进行还盘／72
Dialogue 8：Acceptance ofa Discount／接受折扣／74
Dialogue 9：Acceptance of a Price and Payment Terms／接受价格和付款条件／74
Unit 5 Import and Export Department（Ⅱ）／进出口部门（2） ／79
Packing／包装／82
Dialogue 1：Packing for Pliers／钳子包装／82
Dialoguc 2：Suggestions for Stronger Packing／建议加固包装／84
Dialoguc 3：Asking for Neutral Packing／要求中性包装／84
Dialogue 4：Packaging for Blouses／衬衫包装／86
Dialogue 5：Packing for Flowers／鲜花包装／88
Payment and Shipment／付款与运输／94
Dialogue 6：Payment by L／C and D／P／信用证和付款交单付款方式／94
Dialogue 7：To Talk about Transshipment／商谈转运事宜／94
Dialogue 8：To Talk about Shipment Options／商谈几种运输方案／96
Insurance／保险／104
Dialoguc 9：Asking for Higher Insurance Amount／要求更高的保险金额／104
Dialogue 10： Insurance for Ceramics／为瓷器投保／104
Dialogue 11： To Talk about Claim Settlement／商讨索赔事宜／106
Unit 6 Payment／支付事宜／113
Dialogue 1：Suggesting Payment by D／P／建议付款方式为付款交单／116
Dialogue 2：Payment by L／C／信用证付款／116
Dialogue 3：Payment by Installment／分期付款／118
Dialogue 4：To Urge the Establishment of the L／C／催开信用证／118
Dialoguc 5：Payment by T／T／电汇付款／120
Dialogue 6：Negotiation on L／C in Euro／协商开具欧元信用证／120
Dialogue 7：Negotiation on Payment in Cash／协商现金付款／122
Dialogue 8：Request for Easier Ways of Payment／请求采用更便捷的支付方式／122
Dialogue 9：Modification of an L／C／修改信用证／124
Dialogue l0： Payment by Time L／C／远期信用证付款／124
Unit 7 Business Negotiation／商务谈判／131
Barter Trade／易货贸易／132
Dialogue 1：How about a Barter Trade？／来笔易货贸易怎么样？／132
Dialogue 2：How to Conduct a Barter Trade？／易货贸易怎么做？／132
Compensation Trade／补偿贸易谈判／134
Dialogue 3：Compensation Trade in China／在中国进行补偿贸易／134
Processing and Assembling Trade／加工与装配贸易谈判／136
Dialogue 4：Looking for a Partner for Processing Trade／寻找加工贸易的合作伙伴／136
Dialoguc 5：Assembling Trade／装配贸易／136
Agency and Commission／商务代理／142
Dialoguc 6：Talks on Sole Agency for Sneakers／商讨运动鞋独家代理权／142
Dialogue 7：Talks on Sole Agency for Wrist Watches／商讨腕表独家代理权／144
Dialoguc 8：To Renew a Sole Agency Agreement／续签独家代理协议／146
Dialogue 9：To Appoint an Agent／任命代理商／148
Dialogue 10： Suggestion on Having an Agent／关于寻找代理商的建议／148
Unit 8 Marketing（Ⅰ），市场部（1） ／153
Market Research＆Market Plan／市场调查／156
Dialogue I：A Market Research on On—Iine Shopping／关于网上购物的市场调查／156
Dialogue 2：How Is Market Research Carried Out？／如何进行市场调查？／156
Dialogue 3：Developing a Market Plan Based on Market Research／基于市场调查制定营销 计划（Ⅰ）／158
Dialogue 4：Developing a Market Plan Based on Market Research／基于市场调查制定营销 计划（Ⅱ）／160
Marketing Campaigns／市场营销／164
Dialogue 5：Advertisement on TV／电视广告／164
Dialogue 6：Advertisement on Intemet／因特网广告／164
Trade Fair／交易会／166
Dialogue 7：Trade Fair on Garments／服装交易会／166
Dialogue 8：Trade Fair on Leather Products，皮革制品交易会／166
Promotion／促销／168
Dialoguc 9：Different PromotionalActivities／各种促销活动／168
Dialoguc l0： Promotional Event on Real Estate／房地产促销活动／168
Unit 9 Marketing（Ⅱ）／市场部（2）／175
E—mails／电子邮件／176
Dialogue I：How to Use an E—mail？／如何使用电子邮件？／176
Dialogue 2：Bulk E—mail／群发邮件／176
E—wallet／电子钱包／178
Dialogue 3：How to Use an E—wallet？／如何使用电子钱包？／178
To Buy Things on Line／网购／180
Diatogue 4：How to Buy Things on Line？／如何进行网购？／180
Dialogue 5：To Buy Tickets Online／网上购票／180
E—shop／网店／182
Dialouue 6：To Set Up a Shop Online／开网店／182
Dialogue 7：Business ofan Online Shop／网店主意／182
Website／做网站／184
Dialogue 8：Requirements of a Good Website／好网站的要求／184
Dialoguc 9：To Make a Website Known／提高网站知名度／186
Dialogue 10： Webpage／网页／186
……
Unit 10 Marketing（Ⅲ）／市场部（3） ／191
Unit 11 Complaints／投诉 ／213
Unit 12 Business Travel（Ⅰ）／商务旅行（1）／237
Unit 13 Business Travel（Ⅱ）／商务旅行（Ⅱ）／265
Unit 14 Run—up to the Year End／临近年终／293
Unit 15 General Manager／公司总经理／315
Unit 16 To Be Listed／公司上市／335
文摘
版权页：
A： Thanks for coming in today.Was it difficult to find？
B： No， it was pretty straight—forward.
A： There are three parts for today's interview.First we'II go over the detailsl of the job， then we'II give you a short test2 and then we'll discuss the test and any other outstanding questions.So， have you seen the job profile？
B： Yes， the agency sent me a copy.
A： Great.Did you have any questions about the job profile？
B： Yes， I did actually.I was just wondering who I would report to and where this position sits in the company.
A： Well， the Marketing Assistant would report to the Marketing Manager， but would have a dotted line to the Director of the Marketing Department and Vice President.
B： What does that mean exactly？
A： It just means that the Director and VP may ask you to assist them if they need，but the Marketing Manager would supervises you.
B： lsee.
A： If you have no further questions， then we'II start the test.Do you have any question？
B： No， I think l'm ready for the test.
| ISBN | 7313140940,9787313140944 |
|---|---|
| 出版社 | 上海交通大学出版社 |
| 作者 | 李芳兰 |
| 尺寸 | 16 |